{"id":3918,"date":"2021-05-23T10:54:50","date_gmt":"2021-05-23T10:54:50","guid":{"rendered":"https:\/\/vendlab.com\/?p=3918"},"modified":"2021-05-23T11:13:37","modified_gmt":"2021-05-23T11:13:37","slug":"managing-ebay-returns-return-policies-and-return-rules","status":"publish","type":"post","link":"https:\/\/vendlab.com\/managing-ebay-returns-return-policies-and-return-rules\/","title":{"rendered":"Managing eBay Returns, Return Policies and Return Rules"},"content":{"rendered":"<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"eBay Returns Made Easy: Step-by-Step Tutorial\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/HQ_I5zeEFRo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure><h2 class=\"wp-block-heading\">Return Policies<\/h2><p>The return conditions for an item are set by a creating a &#8216;Business Policy&#8217; set in account settings &gt; business policies.&nbsp; A seller can create multiple return policies, one of which is applied to each listing.&nbsp; Policies set the following conditions<\/p><ul class=\"wp-block-list\"><li>Whether domestic returns are accepted<\/li><li>Whether international returns are accepted<\/li><li>Return period e.g. 14, 30, 60 days<\/li><\/ul><p>Note:<\/p><ul class=\"wp-block-list\"><li>As a business seller, you may have legal obligations to accept returns<\/li><li>To qualify for a premium seller discount, the listing must offer a minimum 30 day return period<\/li><\/ul><h2 class=\"wp-block-heading\">Managing Returns<\/h2><p>To return an item, a buyer should request a return through their account.&nbsp; When the return is asked for it needs to be approved by the seller.&nbsp; Once a return is received, it can then be refunded by the seller.<\/p><h2 class=\"wp-block-heading\">Return address<\/h2><p>Seller&#8217;s Return address is set under account settings &gt; addresses<\/p><h2 class=\"wp-block-heading\">Return Settings<\/h2><p>The return approval process can be automated to pre-approve or automatically refund returns under certain circumstances.&nbsp; The criteria set include:<\/p><ul class=\"wp-block-list\"><li>Return reason<\/li><li>Order value<\/li><li>Specific item<\/li><li>Item category<\/li><\/ul><p>These settings can be found in Seller Hub &gt; Orders &gt; Return preferences.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return Policies The return conditions for an item are set by a creating a &#8216;Business Policy&#8217; set in account settings &gt; business policies.&nbsp; A seller can create multiple return policies, one of which is applied to each listing.&nbsp; Policies set the following conditions Whether domestic returns are accepted Whether international returns are accepted Return period [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"episode_type":"","audio_file":"","transcript_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Managing @eBay Returns, Return Policies and Return Rules\n\n#ebay #ecommerce #onlinemarketing","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[36,32],"tags":[],"class_list":["post-3918","post","type-post","status-publish","format-standard","hentry","category-ebay-online-marketplace","category-ecommerce-guides"],"jetpack_publicize_connections":[],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7zVGJ-11c","jetpack-related-posts":[],"jetpack_likes_enabled":false,"_links":{"self":[{"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/posts\/3918"}],"collection":[{"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/comments?post=3918"}],"version-history":[{"count":1,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/posts\/3918\/revisions"}],"predecessor-version":[{"id":3920,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/posts\/3918\/revisions\/3920"}],"wp:attachment":[{"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/media?parent=3918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/categories?post=3918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vendlab.com\/wp-json\/wp\/v2\/tags?post=3918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}