eCommerce Sales Platforms

An eCommerce platform is software that manages the backend processes of an eCommerce business. These can either be a hosted all in one system like Linnworks or Veeqo, to which a company will buy an ongoing subscription to a standard set of services or a system like Shopify where functionality is added by installing third-party […]

Customer Service

Selling multi-channel will mean that customer queries will be coming from several diverse sources. A typical multi-channel business will get: Direct email from website customers Marketplace message Website chat messages Social media messages Proper management of these queries is necessary to sort problems and avoid disputes and negative feedback. Whilst it is possible to manage […]

eCommerce Backoffice Processes

With larger retailers selling hundreds or thousands of items on multiple channels, the back-office management of an eCommerce business is critical to get right. There are several complex jobs to manage effectively for a smooth-running business. Inventory Management and Product Listing Product details must be managed and published across multiple channels. This includes: Descriptions. Descriptions […]

Fulfilment options for eCommerce sellers

Anything you buy will need to be stored and shipped. Before buying stock, think about the fulfilment of your products, for example: Fragility. Delicate items will get broken both in storage and on their way to the customer. Size. Large, low-value items are expensive to store and ship. Perishable items. Not only do perishable items […]

Channels: Where should I sell my products?

Once you have identified the products you want to sell and have a brand for your business, it is time to get selling! Online merchants now have a wide range of channels for selling online, and many sellers do the bulk of their sales outside their websites. It is no longer vital for a business […]

Branding: What name will you give your business?

Branding Whether you are selling your own label or branded products, you will need a business identity. While many online businesses, especially marketplace sellers, will trade under a generic name (e.g., XYZ trading), it is best to invest in developing a brand that identifies your business and helps build customer loyalty. Whilst a brand is […]

Product research: Analysing products and finding opportunities

Predicting what products will sell is a challenging task. However, there are many different data sources available to consult when building a picture of the marketplace and identifying opportunities. Search Queries By looking for popular and trending keyword searches, you can establish market trends and popular products. There are some are free products that provide […]

Product Sourcing: Finding Products to Sell

Your product choice is fundamental to your business, so it is essential to think about it carefully. It will directly affect the following: Profitability. Product sectors are different in terms of margins, returns, logistics and customer requirements. Branding. Your brand should complement the products you sell. For inspiration, research your competitors and the brands they […]

Introduction to BQool

In this video, Trevor and Florian discuss BQool and how it can help Amazon sellers. We cover: Repricing Review collection Researching products and Florian’s tips for being a successful Amazon seller! Exclusive discounts on Bqool: 50% OFF 1st month for 50$ plan code: 7QSTLEWQ 50% OFF 1st month for 100$ plan code: 136GGFXL Sign up: […]

Vendlab’s Amazon Course is Live!!!

Our ‘How to sell on Amazon’ course is now live on Udemy. To get access for free for 31 day use the link below: https://www.udemy.com/course/selling-on-amazon-complete-course-fba-fbm-sponsored-ads/?couponCode=EEF47D088F5544E952C4 Any feedback would be gratefully received!