The rules governing the shipping charged to customers at checkout are configured in Settings > Shipping and Delivery.
If you use weight-based shipping rates, you should select whether you are using metric or imperial measurements in Settings > General.
All new products are added to a General Shipping template. If you want to have different shipping settings for some products, you need to create a custom shipping template and add products. Products added to a custom template will be removed from the general template
Shipping templates includes one or more zones. Within the zones, shipping rates are set.
The zone determines and customer’s location. This could be a country or an area within a country. Multiple locations can be added to a single zone.
For each zone, the postage prices are set by creating rules called Rates. Rates can either be set by the seller or based on an integrated app or carrier.
Set your own rates
Seller created rates have the following options.
- Shipping time (Standard, Express or seller specified)
- Weight or price band
For example, if you want to have free shipping over £50, the following rates would be set
Rate 1: £0 to £49.99 – Shipping is £5.99
Rate 2: Above £50 – Shipping is free
The local shipping option allows you to offer local delivery at a set price.
One or more local delivery zones can be created based on a radius from your location or specific postcodes. A price is set for each zone.
- Zone 1: up to 5km away from your location – £5
- Zone 2: up to 10km away from your location – £5
Your locations are set in location settings in Settings.
Offer customers the opportunity to collect the product from your location. Setup requires:
- Setting pick up time e.g. 24 hours after purchase
- Customer instructions