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When buyers search on eBay, the default order of results is called Best Match. eBay says it is designed to show the most relevant listings, taking into account the things …

Customer queries will appear in my eBay > Messages.  To contact a customer directly, go to seller hub > orders, and from the list of orders, buyers can be contacted …

With 15000 categories, most legal things can be sold on eBay.  However there are some items which cannot be sold: https://www.ebay.co.uk/help/policies/prohibited-restricted-items/prohibited-restricted-items?id=4207 Sellers should avoid the following: Product requiring a licence …

In the latest eCommerce odyssey podcast, Trevor interviews Dean Niesten and Rik Koopman from Social Media agency Dr Traffic. Amongst other things they talked about: What does Dr Traffic do? …

Return Policies The return conditions for an item are set by a creating a ‘Business Policy’ set in account settings > business policies.  A seller can create multiple return policies, …

Last week we did our second online seminar for the Department of International trade on Amazon. The topics we covered were: Anatomy of an Amazon listing How Amazon search works …

To set shipping on a listing, a postage policy needs to be assigned.  Within a postage policy there are two ways to specific shipping By zone.  Postage rate table. Postage …

Product identifiers Product identifiers are essentially unique codes that can be used to identify a specific product. They work like barcodes and include: European Article Numbers (EANs), International Standard Book …

If you are not yet a managed payments customer, you have the option of specifying the payment options you will accept.  These are: Postal order/Banker’s draft Personal cheque Cash on …

Today I chatted with Dan Marsland from leading payment provider Payoneer We discussed: What does Payoneer do? How does Payoneer help Amazon sellers? How to choose a payment provider How …

Bay variation listings allow multiple versions of a product to be sold from a single listing.  For example, a shoe might come in numerous sizes or colours.  An example eBay …

The quick listing tool is the form within eBay that is used to create listings one by one.  Features of an eBay listing Title. A descriptive title helps buyers find …