Shopify Menus, Filters and Redirects
Navigation Your site’s navigational elements are edited in Online store > Navigation. Here the site’s menus (e.g. main menu, footer menu) can be configured, and new menus added. The menus included in a site are defined in the theme. Adding new menus requires changing the theme’s code. Creating your navigation Your navigation is a vital […]
Adding a Page to Shopify
Adding pages to your Shopify store, e.g. About us and contact us, will provide the customer with more information about your company, reassuring them that you are a reputable business. Typical pages to add Most online stores will have as a minimum: Contact us. Adding contact details will reassure customers and allow them to contact […]
How to create a Blog on Shopify
A blog is a great way to publish news and communicate with customers. They also allow fresh content to be created that gets picked up by search engines. Creating a blog Multiple blogs can be created by visiting Online store > Blog posts and clicking ‘Manage Blogs’. A blog’s layout is based on a template. […]
How to Customise your Shopify Checkout
Configuring the Shopify Checkout One of the benefits of using Shopify is that the platform has a standard checkout that customers are familiar with from the many other Shopify stores from which they will have purchased. The Shopify checkout has been optimised using the data from the millions of transactions that have gone through the […]
How to manage Shopify Refunds and Returns
Orders can be partially or fully refunded after they have been paid from the order detail page. Once and an order has been fulfilled it can be returned. There are three stages to a return: Create a return. During this process, the seller selects the items to be returned and states a reason. A return […]
Managing Orders on Shopify
Orders are managed from the Order option in the LHS menu. This has three sections Orders. Paid orders which are ready to fulfil Drafts. Unpaid orders Abandoned carts. Orders where the customer has added items to a cart and added their email address during the checkout process, but has not paid. Abandoned carts If a […]
How to Manage Shopify Customers
Customers in Shopify will be created automatically if they place an order through one of the sales channels managed by your Shopify account, e.g. Shopify website, eBay etc. Creating Customers Manually Customers can be created manually from the Customer option on the LHS menu. For each customer, you should enter: Name and address Phone number […]
Shopify Shipping Settings
The rules governing the shipping charged to customers at checkout are configured in Settings > Shipping and Delivery. Setting Units If you use weight-based shipping rates, you should select whether you are using metric or imperial measurements in Settings > General. Shipping Templates All new products are added to a General Shipping template. If you […]
Shopify Payment Options – Paypal, ShopPay and Amazon
To complete a transaction on a Shopify website will require the setup of one of more customer payment options. Payment options are configured at Settings > Payments Shopify payments Shopify Payments is the default payment provider, though this can be disabled. To use Shopify Payment for the first time require entering some basic personal or […]
Creating a Product on Shopify
Product status A product with product status active will be available for sale. A draft product will not be visible on the website Title and Description A product’s title and description determine the description of the product displayed on the website. Title The title should give the full name and brand of the product without […]